Did we Expect anything different from this GM Call?

Sooo After back to back runs of Kirin giving us the worst drops to date, I called a GM reporting that Kirin had a Bug. Here is that conversation


20:48:07][GM]Aztekal>> Greetigns, Vanar, I am GM Aztekal. Thank you for placing this GM call!

[20:48:27]>>Aztekal : ï'Hello!ï(

[20:48:28][GM]Aztekal>> I understand that you would like to report an issue with an NM, can you please go in to further detail?

[20:48:33][GM]Aztekal>> ^_^

[20:49:02]>>Aztekal : My LS that I've been running for well over a year now in sky, has been doing the NM Kirin for well over

[20:49:12]>>Aztekal : 3 months now 1-4 pops per week

[20:50:03]>>Aztekal : the runs havebeen going fine, but it seems that the reported drop rates are not happening like they should

[20:50:28]>>Aztekal : to the point where we are getting 0 armor whatsoever in multiple runs

[20:50:41][GM]Aztekal>> Oh no!

[20:50:59][GM]Aztekal>> I am really sorry to heart that after you and your linkshell defeat, you guys receive 0 armor.

[20:51:03]>>Aztekal : 2 runs in a row weve gotten less then we can get outta a KSNM30

[20:51:19][GM]Aztekal>> I do know how hard it can be to gather many players and defeat a very difficult monster.

[20:51:34]>>Aztekal : I think theres something wrong with this NM, as with a 30% Drop rate... we a 0/25+

[20:51:39][GM]Aztekal>> I am really sorry my friend that you have not been rewarded greatly for your hard work.

[20:52:08]>>Aztekal : on muiltiple items.

[20:52:08][GM]Aztekal>> Please understand that some monsters drop rates can vary.

[20:52:28][GM]Aztekal>> Drop rate information posted on community sites are not facts and is only information posted by other players.

[20:52:45][GM]Aztekal>> Information on community sites is not official information from Square Enix.

[20:52:57][GM]Aztekal>> There are also different factors that can change the rate of drops.

[20:53:06][GM]Aztekal>> Unfortuantely, I am unable to go in to detail since it is against GM policy.

[20:53:27][GM]Aztekal>> I would love for players to be rewarded greatly after defeating such a difficult monster like Kirin.

[20:53:41][GM]Aztekal>> Unfortunately, some monsters are meant to be difficult and reward less then other monsters.

[20:53:56][GM]Aztekal>> If you feel that Kirin should have higher drop rates then I highly suggest that you submit feedback.

[20:54:21][GM]Aztekal>> You can submit feedback by going to www.PlayOnline.com > Service and Support > Contact > Suggestions and Feedback.

[20:54:37][GM]Aztekal>> There has been many changes in the game due to feedback from players.

[20:54:38]>>Aztekal : I feel Kirin drops rates are fine, but if 400+ reports mean theres a chacne of going 0/25....

[20:55:22][GM]Aztekal>> I too have a personal account and greatly understand your concern.

[20:55:39][GM]Aztekal>> I know exactly where your coming from my friend but unfortunately sometimes it can be difficult.

[20:55:47][GM]Aztekal>> Did you have any other questions or concerns that I can assist you with today?

[20:56:06]>>Aztekal : its to the point where ppl are willing to quit the game... I really don't think this is Normal Variation..

[20:56:41]>>Aztekal : Some wierd things have been happening on this server... I wouldn't be surprised....

[20:57:01][GM]Aztekal>> At this time there are no known issues with the Notorious Monster Kirin, I will make a note of this

[20:57:03]>>Aztekal : theres been one of those new dragons in ï'Beaucedine Glacier [S]ï( glitched above the Ooutpost

[20:57:09][GM]Aztekal>> so that we can keep a record on it.

[20:57:21]>>Aztekal : its been there for almost 2 months, won't move or aggro...

[20:57:48][GM]Aztekal>> Every report submitted to us is reviewed and investigated.

[20:57:59][GM]Aztekal>> If there are known issues in the game, we do work hard to resolve it.

[20:58:15][GM]Aztekal>> If you do not have any other questions or concerns then I would like to thank you

[20:58:23][GM]Aztekal>> for contacting us today regarding your concern with Kirin.

[20:58:35][GM]Aztekal>> Again, I will make a note of this so that it is in our records.

[20:58:43][GM]Aztekal>> I hope that you can still keep enjoying the game my friend.

[20:58:46][GM]Aztekal>> Feel free to submit feedback regarding this GM call or any

[20:58:49][GM]Aztekal>> suggestions you might have by going to www.PlayOnline.com >

[20:58:53][GM]Aztekal>> Service and Support > Contact > Suggestions & Feedback.

[20:58:56][GM]Aztekal>> Thank you for placing this wonderful GM call, I wish you a

[20:59:00][GM]Aztekal>> very good day!! ^_^


I tried to respond after this, but got the "User is Offline" message... convenient... I was obviously wasting his time....